CUCM 8 & Exchange UM 2010 Issue, when you divert the phone to voicemail you are not prompted with the users voicemail prompt

I am working with a client who is using Cisco CUCM with Cisco Phones, along with Microsoft Exchange 2010 voice mail on the UM , but when you divert the phone to voicemail you are not prompted with the users voicemail prompt – you are prompted with the Subscriber access greeting of “ Welcome , you are connected to Microsoft exchange ,…etc )

Usually when you call someone and there is no answer then you are transferred to the Pilot number, the extension of the person you are calling is sent also in the request so that you would be directly transferred to the users voice mail not to the Welcome greeting.

This Problem Happens when Diverted Calls are not accepted because both sides cannot agree on DTMF handling , the MTP is important, because it deals with differences in how DTMF is signaled between the phones and gateways and the sip trunk

Just make sure the following on the Cisco SIP trunk:

1- Media Termination Point Required "Enabled"

2- Redirecting Diversion Header Delivery "Enabled"

 

How To Get Cisco VPN to Work on Windows 8

 You get this message:

Secure VPN Connection terminated locally by the client.
Reason 442: Failed to enable Virtual Adapter

Thanks to the W7H reader David Smith for sharing a registry hack from IT Ramblings. It works like a charm.

Press Win + R and type regedit to open the Registry Editor.

Navigate to the following registry key:

HKLM\SYSTEM\CurrentControlSet\Services\CVirtA

Double click DisplayName and

• For x86, change the value data from something like “@oem8.inf,%CVirtA_Desc%;Cisco Systems VPN Adapter” to “Cisco Systems VPN Adapter”
• For x64, change the value data from something like “@oem8.inf,%CVirtA_Desc%;Cisco Systems VPN Adapter for 64-bit Windows” to “Cisco Systems VPN Adapter for 64-bit Windows”

Close Registry Editor and try to connect again. You don’t even need to restart the VPN Client to make it work.